Services

How We Can Work Together

Three ways to build a sales organization designed for real-world growth.

Service 01

Sales Diagnostic & Organization Design

Assess the current state. Build the roadmap for growth.

Many companies know they aren't achieving the results they want, but they aren't sure why. Revenue goals feel increasingly difficult to reach, sales execution is inconsistent, hiring decisions feel risky, and leadership lacks confidence in what should happen next.

The Sales Diagnostic & Organization Design engagement is designed to provide clarity.

Using the SCALES Growth Framework™, we evaluate the assumptions, systems, and structures that influence sales performance. Together, we identify what's working, uncover what's limiting growth, and create a practical roadmap for building a more scalable sales organization.

What We Evaluate

Revenue Strategy & Growth Goals

  • Revenue targets and growth expectations

  • Market opportunity and addressable market

  • Pipeline requirements and conversion assumptions

  • Sales cycle length and capacity planning

Sales Organization Structure

  • Team structure and role definition

  • Responsibilities and handoffs

  • Capacity and coverage models

  • Hiring readiness and talent gaps

Ideal Customer Profile & Positioning

  • Customer segmentation

  • Ideal customer profile (ICP)

  • Value proposition and differentiation

  • Competitive positioning

Leadership & Scalability

  • Founder involvement in sales

  • Decision-making processes

  • Sales management effectiveness

  • Organizational readiness for growth

Sales Process & Execution

  • Sales stages and methodology

  • Pipeline management

  • Forecasting approach

  • Performance metrics and accountability

Typical Outcomes

At the conclusion of the diagnostic, clients receive

  • A clear assessment of strengths, gaps, risks, and growth constraints

  • Validation of revenue assumptions and growth targets

  • Prioritized recommendations for improvement

  • Identification of key dependencies and obstacles

  • A practical roadmap for future growth

OrganizationAL Design

Once the diagnostic is complete, we use those insights to design the sales organization needed to support long-term growth.

Depending on the findings, recommendations may include:

  • Sales organization structure

  • Role definitions and responsibilities

  • Territory and account strategy

  • Quota and compensation design

  • Hiring profiles and recruiting priorities

  • Sales process refinement

  • Pipeline and forecasting frameworks

  • Leadership and management recommendations

The result is a sales organization designed intentionally, based on data and business realities—not assumptions.

Ready to understand what's holding growth back and build a plan for what comes next?

Service 02

Fractional Sales Leadership

Lead the plan. Build momentum. Scale with confidence.

Many growth-stage companies reach a point where they need experienced sales leadership, but aren't ready to hire a full-time Chief Sales Officer.

Others have already identified what needs to change but lack the time, resources, or expertise to drive execution while continuing to run the business.

Fractional Sales Leadership provides executive-level guidance, accountability, and hands-on support to help companies move from planning to execution.

Whether following a Sales Diagnostic & Organization Design engagement or as a standalone service, I work alongside founders and leadership teams to implement priorities, strengthen sales execution, and build the foundation for sustainable growth.

How I Help

Strategic Leadership

  • Revenue planning

  • Executive decision support

  • Forecasting

  • Sales leadership guidance

Sales Execution

  • Sales process implementation

  • Pipeline management

  • Accountability systems

  • Performance management

  • Operational rhythm

Organization Development

  • Sales organization design

  • Hiring strategy

  • Compensation planning

  • Onboarding

  • Team structure.

Coaching & Development

  • Founder-to-team transitions

  • Leadership coaching

  • Sales team development

  • Individual mentoring

Common Challenges We Help Solve

Growth & Revenue Challenges

  • Revenue growth has stalled or become unpredictable

  • Sales targets are consistently being missed

  • New funding requires accelerated growth

Leadership & Scale Challenges

  • Too much of the sales process depends on the founder

  • Sales leadership capacity is limited

  • The company needs senior sales expertise without the cost of a full-time executive

Sales Execution Challenges

  • The team is active, but results remain inconsistent

  • Forecasts lack accuracy and credibility

Organization & Talent Challenges

  • Hiring decisions feel reactive rather than strategic

  • Quotas and Compensation plans are not driving desired behaviors

WHAT SUCCESS LOOKS LIKE

Fractional Sales Leadership is designed to help companies move beyond reactive decision-making and build the structure needed for sustainable growth.

Clients typically experience:

  • More predictable revenue growth

  • Greater confidence in sales hiring and investment decisions

  • Reduced dependence on founder-led selling

  • Improved visibility into sales performance and pipeline health

  • Stronger execution and accountability across the sales organization

  • More consistent sales performance and forecasting accuracy

  • A scalable sales infrastructure capable of supporting future growth

The goal isn't simply to increase activity or add headcount.

The goal is to create the structure, leadership, and accountability that allow sales teams to perform consistently and companies to scale with confidence.

The cost of building sales the wrong way is often far greater than the cost of building it right. By making the right decisions at the right time, companies can avoid costly missteps, accelerate growth, and build a sales organization designed for long-term success.

Ready to turn strategy into execution?

Service 03

Recovery Audit Industry Advisory

Specialized expertise for organizations evaluating, investing in, buying from, or competing within the recovery audit industry.

The recovery audit industry is highly specialized, relationship-driven, and often misunderstood by those outside of it. Whether you're evaluating providers, exploring an investment, responding to an RFP, or looking to improve the performance of a recovery audit business, experience matters.

Over the course of my career, I have spent more than two decades working within the recovery audit industry and more than three decades selling complex business solutions to large organizations. I've worked with companies ranging from middle-market organizations to many of the Fortune 500, Fortune 100, and Fortune 50. Along the way, I've participated in hundreds of sales pursuits, strategic evaluations, and RFP processes, giving me a unique perspective on how recovery audit programs are evaluated, purchased, sold, and managed.

My experience spans traditional recovery audit services, technology-enabled audit solutions, sales leadership, go-to-market strategy, competitive positioning, and client acquisition. Having worked with both buyers and providers, I understand the priorities, challenges, and decision-making processes on both sides of the table.

Whether you are looking to better understand the industry, evaluate opportunities, improve performance, or accelerate growth, I provide practical guidance grounded in real-world experience.

AREAS OF SUPPORT

For Audit Buyers

  • Recovery audit provider selection

  • RFP development and evaluation

  • Fee structure review

  • Vendor performance assessment

  • Program benchmarking

  • Contract review support

For Investors & Private Equity

  • Industry education

  • Market analysis

  • Competitive landscape insights

  • Due diligence support

  • Expert advisory calls

For Recovery Audit Firms

  • Go-to-market strategy

  • Competitive positioning

  • Sales process improvement

  • Sales leadership coaching

  • Revenue growth strategy

  • New service launches

What Clients Gain

  • Independent, experienced industry perspective

  • Faster and more informed decision-making

  • Reduced risk when evaluating providers or opportunities

  • Practical insights based on real-world industry experience

  • Strategic guidance tailored to the unique dynamics of the recovery audit market

Need an experienced recovery audit industry advisor?

Using the SCALES Growth Framework™, I help founder-led SaaS and fintech companies build scalable sales organizations designed for real-world growth.

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SCALES Growth Framework™